PolygonIO incident

Index minute and hour aggregate bars missing

Major Resolved View vendor source →

PolygonIO experienced a major incident on September 9, 2026 affecting Market Data REST Endpoints, lasting 8h 13m. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2026, 03:11 PM UTC
Resolved
Sep 09, 2026, 11:24 PM UTC
Duration
8h 13m
Detected by Pingoru
Sep 09, 2026, 03:11 PM UTC

Affected components

Market Data REST Endpoints

Update timeline

  1. investigating Sep 09, 2026, 03:11 PM UTC

    Beginning with the 3:15 AM ET session open on September 9, the v2 aggregates endpoint returns empty results for minute and hour bars on multiple index tickers. Second and daily index aggregates are unaffected, as are stocks, options, forex, and crypto.

  2. identified Sep 09, 2026, 04:39 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 09, 2026, 11:24 PM UTC

    This incident has been resolved.