PolygonIO Outage History

PolygonIO is up right now

Pingoru has recorded 59 incidents for PolygonIO: 59 in the last 12 months and 13 in the last 90 days.

Source: polygonstatus.com

59incidents recorded
59last 12 months
13last 90 days
15 hourstypical duration
Incidents per month
048AprMayJunJulAugSepOct1
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct3%
Pingoru began tracking PolygonIO in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 2026417 of 720 (2%)
May 20267255 of 744 (34%)
June 2026475 of 720 (10%)
July 2026512 of 744 (2%)
August 2026561 of 744 (8%)
September 2026730 of 720 (4%)
October 2026115 of 581 (3%)

Incidents, newest first

Notice May 11, 2026 Partial Indices Outage 32m Market Data REST Endpoints, Market Data WebSocket Channels

Started May 11, 2026, 01:47 PM UTC· resolved May 11, 2026, 02:19 PM UTC

  1. investigating May 11, 2026, 01:47 PM UTC

    We are currently investigating this issue.

  2. monitoring May 11, 2026, 02:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring May 11, 2026, 02:19 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved May 11, 2026, 02:19 PM UTC

    This incident has been resolved

Read the full incident report →

Major May 8, 2026 Currencies/Forex API outage 2h 3m Market Data REST Endpoints, Market Data REST Endpoints

Started May 08, 2026, 03:58 PM UTC· resolved May 08, 2026, 06:02 PM UTC

  1. investigating May 08, 2026, 03:58 PM UTC

    We are currently investigating this issue.

  2. resolved May 08, 2026, 06:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 8, 2026 Delayed Crypto Market Data 10d 10h Market Data REST Endpoints, Market Data WebSocket Channels

Started May 08, 2026, 02:11 AM UTC· resolved May 18, 2026, 01:11 PM UTC

  1. monitoring May 08, 2026, 02:11 AM UTC

    We've identified an issue causing delays and stale data across our crypto endpoints. One of our upstream crypto data providers, Coinbase, is currently experiencing an outage, which is impacting price updates for affected pairs. You can follow Coinbase's status here: https://status.coinbase.com/ We'll post another update once upstream service is restored or we have more to share.

  2. monitoring May 08, 2026, 11:18 AM UTC

    We are continuing to monitor for any further issues.

  3. resolved May 18, 2026, 01:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 22, 2026 Increased lag in second aggregates endpoints 2h 55m Market Data REST Endpoints, Market Data REST Endpoints, Market Data REST Endpoints, Market Data REST Endpoints and 1 more

Started Apr 22, 2026, 03:06 PM UTC· resolved Apr 22, 2026, 06:01 PM UTC

  1. investigating Apr 22, 2026, 03:06 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 22, 2026, 05:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 22, 2026, 06:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 10, 2026 Increased Latencies Among Multiple API Endpoints 3h 39m Market Data REST Endpoints, Market Data REST Endpoints

Started Apr 10, 2026, 02:48 PM UTC· resolved Apr 10, 2026, 06:27 PM UTC

  1. investigating Apr 10, 2026, 02:48 PM UTC

    We are currently investigating the issue.

  2. monitoring Apr 10, 2026, 02:59 PM UTC

    We have identified the issue and implemented a fix.

  3. resolved Apr 10, 2026, 06:27 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 9, 2026 Options Contracts API Calls Timing Out 2h 54m Reference Data REST Endpoints

Started Apr 09, 2026, 04:12 PM UTC· resolved Apr 09, 2026, 07:06 PM UTC

  1. investigating Apr 09, 2026, 04:12 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 09, 2026, 04:23 PM UTC

    We are continuing to investigate this issue.

  3. resolved Apr 09, 2026, 07:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 9, 2026 Stock Technical Indicators API Calls Timing Out 7h 28m Market Data REST Endpoints

Started Apr 09, 2026, 08:53 AM UTC· resolved Apr 09, 2026, 04:22 PM UTC

  1. investigating Apr 09, 2026, 08:53 AM UTC

    We are currently investigating the issue.

  2. monitoring Apr 09, 2026, 09:39 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 09, 2026, 04:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 27, 2026 Options Endpoints – Elevated Latency and Timeouts 6h 12m Market Data REST Endpoints

Started Mar 27, 2026, 01:56 PM UTC· resolved Mar 27, 2026, 08:08 PM UTC

  1. investigating Mar 27, 2026, 01:56 PM UTC

    We are currently investigating this issue.

  2. monitoring Mar 27, 2026, 06:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 27, 2026, 08:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 3, 2026 Our /v3/reference/splits endpoint is unavailable 6m Reference Data REST Endpoints

Started Mar 03, 2026, 06:33 PM UTC· resolved Mar 03, 2026, 06:39 PM UTC

  1. investigating Mar 03, 2026, 06:33 PM UTC

    We are currently investigating this issue.

  2. resolved Mar 03, 2026, 06:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 3, 2026 Some Flat Files from 03/02/26 are not available yet 38m Market Data Flat Files, Market Data Flat Files

Started Mar 03, 2026, 04:01 PM UTC· resolved Mar 03, 2026, 04:39 PM UTC

  1. identified Mar 03, 2026, 04:01 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Mar 03, 2026, 04:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical February 26, 2026 Forex websocket feed is down 1h 51m Market Data WebSocket Channels

Started Feb 26, 2026, 12:10 AM UTC· resolved Feb 26, 2026, 02:02 AM UTC

  1. investigating Feb 26, 2026, 12:10 AM UTC

    We are currently investigating the issue

  2. resolved Feb 26, 2026, 02:02 AM UTC

    This incident has been resolved

Read the full incident report →

Minor February 20, 2026 The root domain (massive.com) is experiencing issues, all subpages and services remain operational. 1h 10m Market Data REST Endpoints

Started Feb 20, 2026, 05:48 PM UTC· resolved Feb 20, 2026, 06:58 PM UTC

  1. investigating Feb 20, 2026, 05:48 PM UTC

    The root domain / homepage (massive.com) is experiencing issues, but all subpages and services (e.g., massive.com/dashboard, massive.com/docs, etc.) remain operational.

  2. investigating Feb 20, 2026, 05:49 PM UTC

    We are continuing to investigate this issue.

  3. resolved Feb 20, 2026, 06:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 19, 2026 Some Recent Stocks & Indices Data is Inaccessible 19h 56m Market Data REST Endpoints, Market Data REST Endpoints

Started Feb 19, 2026, 06:08 PM UTC· resolved Feb 20, 2026, 02:05 PM UTC

  1. identified Feb 19, 2026, 06:08 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Feb 19, 2026, 06:13 PM UTC

    Services are back online. The data that was inaccessible during the outage is being backfilled at the moment.

  3. monitoring Feb 19, 2026, 06:35 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Feb 20, 2026, 02:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 3, 2026 Requests Timing Out/High Latency 25m Market Data REST Endpoints, Market Data REST Endpoints

Started Feb 03, 2026, 12:24 AM UTC· resolved Feb 03, 2026, 12:49 AM UTC

  1. investigating Feb 03, 2026, 12:24 AM UTC

    We are currently investigating high latencies for requests to forex and crypto endpoints.

  2. resolved Feb 03, 2026, 12:49 AM UTC

    The issue has been identified and resolved.

Read the full incident report →

Minor January 21, 2026 High Latency with the endpoint: /v3/reference/tickers 16m Reference Data REST Endpoints

Started Jan 21, 2026, 05:15 PM UTC· resolved Jan 21, 2026, 05:31 PM UTC

  1. investigating Jan 21, 2026, 05:15 PM UTC

    We are currently investigating this issue.

  2. monitoring Jan 21, 2026, 05:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 21, 2026, 05:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Major January 12, 2026 Some Ticker Symbols are missing Quote Market Data 1h 5m Market Data REST Endpoints, Market Data WebSocket Channels

Started Jan 12, 2026, 03:08 PM UTC· resolved Jan 12, 2026, 04:14 PM UTC

  1. investigating Jan 12, 2026, 03:08 PM UTC

    We are currently investigating this issue.

  2. resolved Jan 12, 2026, 04:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 8, 2026 Increased Latency with services 3d 23h Reference Data REST Endpoints

Started Jan 08, 2026, 03:11 PM UTC· resolved Jan 12, 2026, 02:48 PM UTC

  1. investigating Jan 08, 2026, 03:11 PM UTC

    We are currently investigating this issue.

  2. resolved Jan 12, 2026, 02:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 6, 2026 Some Dashboard Statistics are Unavailable 2h 31m Market Data REST Endpoints

Started Jan 06, 2026, 05:59 PM UTC· resolved Jan 06, 2026, 08:31 PM UTC

  1. identified Jan 06, 2026, 05:59 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Jan 06, 2026, 08:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 29, 2025 NOI WebSocket connections are unavailable 1d Market Data WebSocket Channels

Started Dec 29, 2025, 02:04 PM UTC· resolved Dec 30, 2025, 02:24 PM UTC

  1. investigating Dec 29, 2025, 02:04 PM UTC

    We are currently investigating this issue.

  2. resolved Dec 30, 2025, 02:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 24, 2025 Forex Partial Outage 1h 21m Market Data REST Endpoints, Market Data WebSocket Channels

Started Dec 24, 2025, 06:35 PM UTC· resolved Dec 24, 2025, 07:56 PM UTC

  1. investigating Dec 24, 2025, 06:35 PM UTC

    We are currently investigating this issue.

  2. investigating Dec 24, 2025, 07:55 PM UTC

    We are continuing to investigate this issue.

  3. resolved Dec 24, 2025, 07:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 22, 2025 Options Snapshot Chain with intermittent responses 1h 24m Market Data REST Endpoints

Started Dec 22, 2025, 03:41 PM UTC· resolved Dec 22, 2025, 05:06 PM UTC

  1. investigating Dec 22, 2025, 03:41 PM UTC

    We are currently investigating this issue.

  2. resolved Dec 22, 2025, 05:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 11, 2025 Options Snapshot and Options Chain endpoints are unavailable 1h 49m Market Data REST Endpoints, Market Data WebSocket Channels

Started Dec 11, 2025, 03:20 PM UTC· resolved Dec 11, 2025, 05:09 PM UTC

  1. investigating Dec 11, 2025, 03:20 PM UTC

    We are currently investigating this issue.

  2. monitoring Dec 11, 2025, 03:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 11, 2025, 05:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 5, 2025 Missing UTP Trade Data from 12/04/2025 (4:00 PM ET) 18h 48m Market Data REST Endpoints, Market Data WebSocket Channels, Market Data Flat Files

Started Dec 05, 2025, 06:30 PM UTC· resolved Dec 06, 2025, 01:19 PM UTC

  1. identified Dec 05, 2025, 06:30 PM UTC

    We have identified missing trades for UTP securities affecting the 4:00 PM ET market close on December 4, 2025. The team is currently backfilling this data. Full restoration is scheduled for completion at midnight (12:00 AM ET) on 12/06/2025. We apologize for the inconvenience.

  2. resolved Dec 06, 2025, 01:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 5, 2025 Website Outage 13m Market Data REST Endpoints

Started Dec 05, 2025, 12:04 AM UTC· resolved Dec 05, 2025, 12:17 AM UTC

  1. identified Dec 05, 2025, 12:04 AM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Dec 05, 2025, 12:17 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 19, 2025 share_class_shares_outstanding object for some tickers are missing data 21h 26m Reference Data REST Endpoints

Started Nov 19, 2025, 07:21 PM UTC· resolved Nov 20, 2025, 04:48 PM UTC

  1. identified Nov 19, 2025, 07:21 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Nov 20, 2025, 04:48 PM UTC

    This incident has been resolved.

Read the full incident report →