PolygonIO incident

Stocks Business Websocket Intermittently Disconnects

Major Resolved View vendor source →

PolygonIO experienced a major incident on August 5, 2026 affecting Market Data WebSocket Channels, lasting 2h 11m. The incident has been resolved; the full update timeline is below.

Started
Aug 05, 2026, 02:14 PM UTC
Resolved
Aug 05, 2026, 04:26 PM UTC
Duration
2h 11m
Detected by Pingoru
Aug 05, 2026, 02:14 PM UTC

Affected components

Market Data WebSocket Channels

Update timeline

  1. investigating Aug 05, 2026, 02:14 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 05, 2026, 02:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 05, 2026, 04:26 PM UTC

    This incident has been resolved.