PolygonIO incident

Flatfiles Download Errors

Major Resolved View vendor source →

PolygonIO experienced a major incident on July 15, 2026 affecting Futures Flat Files and Market Data Flat Files and 1 more component, lasting 3h 39m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2026, 06:31 PM UTC
Resolved
Jul 15, 2026, 10:11 PM UTC
Duration
3h 39m
Detected by Pingoru
Jul 15, 2026, 06:31 PM UTC

Affected components

Futures Flat FilesMarket Data Flat FilesMarket Data Flat FilesMarket Data Flat FilesMarket Data Flat FilesMarket Data Flat Files

Update timeline

  1. investigating Jul 15, 2026, 06:31 PM UTC

    We are currently investigating this issue.

  2. monitoring Jul 15, 2026, 07:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 15, 2026, 10:11 PM UTC

    This incident has been resolved.