Polar experienced a critical incident on July 16, 2026 affecting Polar Flow web service and Polar Flow mobile application and 1 more component, lasting 5h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Polar Flow web servicePolar Flow mobile applicationPolar Beat mobile applicationaccount.polar.comPolar Club mobile applicationPolar Team ProPolar Team Pro mobile applicationPolar GoFit web servicePolar GoFit mobile applicationPolar API/3rd party sync
Update timeline
- investigating Jul 16, 2026, 08:17 AM UTC
Unfortunately all of our online services are down at the moment. We are actively working on resolving the issue and will post an update as soon as we have more news to share. All data is safe. Polar.com and support.polar.com continue to work normally, as does web store.
- monitoring Jul 16, 2026, 11:48 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jul 16, 2026, 12:10 PM UTC
We are continuing to monitor for any further issues.
- resolved Jul 16, 2026, 01:48 PM UTC
This incident has been resolved.