PointClickCare incident

W20 ENV Performance Degradation

Minor Resolved View vendor source →

PointClickCare experienced a minor incident on May 1, 2026 affecting Senior Care EHR Application and Secure Conversations (WWW20), lasting 44m. The incident has been resolved; the full update timeline is below.

Started
May 01, 2026, 02:18 PM UTC
Resolved
May 01, 2026, 03:03 PM UTC
Duration
44m
Detected by Pingoru
May 01, 2026, 02:18 PM UTC

Affected components

Senior Care EHR ApplicationSecure Conversations (WWW20)

Update timeline

  1. investigating May 01, 2026, 02:18 PM UTC

    PointclickCare is investigating an issue where some customers are experiencing intermittent slowness. Updates to follow.