PointClickCare incident

W20 ENV Performance Degradation

Minor Resolved View vendor source →
Started
May 01, 2026, 02:18 PM UTC
Resolved
May 01, 2026, 03:03 PM UTC
Duration
44m
Detected by Pingoru
May 01, 2026, 02:18 PM UTC

Affected components

Senior Care EHR ApplicationSecure Conversations (WWW20)

Update timeline

  1. investigating May 01, 2026, 02:18 PM UTC

    PointclickCare is investigating an issue where some customers are experiencing intermittent slowness. Updates to follow.

Looking to track PointClickCare downtime and outages?

Pingoru polls PointClickCare's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when PointClickCare reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track PointClickCare alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring PointClickCare for free

5 free monitors · No credit card required