PointClickCare incident

PAC Management Service Disruption

Minor Resolved View vendor source →

PointClickCare experienced a minor incident on August 21, 2026 affecting PAC Management IQ and PAC Management IQ (PAC Management - US), lasting 5h 3m. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2026, 02:41 PM UTC
Resolved
Aug 21, 2026, 07:45 PM UTC
Duration
5h 3m
Detected by Pingoru
Aug 21, 2026, 02:41 PM UTC

Affected components

PAC Management IQPAC Management IQ (PAC Management - US)

Update timeline

  1. identified Aug 21, 2026, 02:41 PM UTC

    We have identified an issue causing data delays to PAC Management, cause has been identified and a fix is being implemented