PointClickCare incident

EHR4PG Service Disruption

Major Resolved View vendor source →

PointClickCare experienced a major incident on April 29, 2026 affecting EHR for Practice Groups and EHR for Practice Groups (EHR for Practice Groups), lasting 43m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2026, 02:51 PM UTC
Resolved
Apr 29, 2026, 03:35 PM UTC
Duration
43m
Detected by Pingoru
Apr 29, 2026, 02:51 PM UTC

Affected components

EHR for Practice GroupsEHR for Practice Groups (EHR for Practice Groups)

Update timeline

  1. investigating Apr 29, 2026, 02:51 PM UTC

    We are investigating an issue affecting our EHR4PG Progress Note Integration as of 7PM EST on 4/27, further updates to follow