PointClickCare incident
National Care Collaboration Network SSO Login Issues
PointClickCare experienced a minor incident on July 9, 2026 affecting National Care Collaboration Network and National Care Collaboration Network (National Care Collaboration Network) and 1 more component, lasting 22m. The incident has been resolved; the full update timeline is below.
Affected components
National Care Collaboration NetworkNational Care Collaboration Network (National Care Collaboration Network)National Care Collaboration Network (New York Network)
Update timeline
- identified Jul 09, 2026, 10:20 PM UTC
We are identified an issue affecting SSO logins as of 5:00 pm ET, further updates to follow.