PointClickCare experienced a minor incident on July 5, 2026 affecting Senior Care EHR Application and User Account Provisioning (UAP) (ISO-E), lasting 59m. The incident has been resolved; the full update timeline is below.
Affected components
Senior Care EHR ApplicationUser Account Provisioning (UAP) (ISO-E)
Update timeline
- investigating Jul 05, 2026, 02:14 PM UTC
We are investigating an issue causing performance degradation to ISO-E as of approximately 9:40 AM EST, further updates to follow.