PointClickCare incident

Senior Care EHR Service Disruption

Minor Resolved View vendor source →

PointClickCare experienced a minor incident on June 16, 2026 affecting Senior Care EHR Application and User Account Provisioning (UAP) (WWW27) and 1 more component, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Jun 16, 2026, 08:26 PM UTC
Resolved
Jun 16, 2026, 08:42 PM UTC
Duration
15m
Detected by Pingoru
Jun 16, 2026, 08:26 PM UTC

Affected components

Senior Care EHR ApplicationUser Account Provisioning (UAP) (WWW27)User Account Provisioning (UAP) (WWW30)User Account Provisioning (UAP) (WWW31)

Update timeline

  1. investigating Jun 16, 2026, 08:26 PM UTC

    We are investigating a service disruption to Senior Care EHR as of 3:48 EST, further updates to follow