PointClickCare incident

PCC Connect Partial Service Disruption

Minor Resolved View vendor source →

PointClickCare experienced a minor incident on June 15, 2026 affecting Senior Care EHR Application and User Account Provisioning (UAP) (WWW60) and 1 more component, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Jun 15, 2026, 05:05 PM UTC
Resolved
Jun 15, 2026, 05:38 PM UTC
Duration
32m
Detected by Pingoru
Jun 15, 2026, 05:05 PM UTC

Affected components

Senior Care EHR ApplicationUser Account Provisioning (UAP) (WWW60)User Account Provisioning (UAP) (ISO-E)User Account Provisioning (UAP) (ISO-B)User Account Provisioning (UAP) (ISO-H)User Account Provisioning (UAP) (ISO-L)User Account Provisioning (UAP) (ISO-S)User Account Provisioning (UAP) (ISO-G)User Account Provisioning (UAP) (WWW19)User Account Provisioning (UAP) (WWW20)

Update timeline

  1. investigating Jun 15, 2026, 05:05 PM UTC

    We are investigating a partial service disruption to PCC Connect as of11:47am EST, further updates to follow