PointClickCare experienced a minor incident on June 3, 2026 affecting Senior Care EHR Application and User Account Provisioning (UAP) (WWW28), lasting 29m. The incident has been resolved; the full update timeline is below.
Affected components
Senior Care EHR ApplicationUser Account Provisioning (UAP) (WWW28)
Update timeline
- investigating Jun 03, 2026, 06:01 PM UTC
We are investigating an issue causing performance degradation to W28 Admin Reports as of 10 AM EST, further updates to follow