PointClickCare incident

Wellness Workspace Degradation

Minor Resolved View vendor source →

PointClickCare experienced a minor incident on May 26, 2026 affecting Senior Care EHR Application and User Account Provisioning (UAP) (ISO-E) and 1 more component, lasting 43m. The incident has been resolved; the full update timeline is below.

Started
May 26, 2026, 07:16 PM UTC
Resolved
May 26, 2026, 08:00 PM UTC
Duration
43m
Detected by Pingoru
May 26, 2026, 07:16 PM UTC

Affected components

Senior Care EHR ApplicationUser Account Provisioning (UAP) (ISO-E)User Account Provisioning (UAP) (ISO-B)User Account Provisioning (UAP) (ISO-H)User Account Provisioning (UAP) (ISO-L)User Account Provisioning (UAP) (ISO-S)User Account Provisioning (UAP) (ISO-G)User Account Provisioning (UAP) (WWW19)User Account Provisioning (UAP) (WWW20)User Account Provisioning (UAP) (WWW21)

Update timeline

  1. investigating May 26, 2026, 07:16 PM UTC

    PointClickCare is currently investigating an issue affecting wellness workspace. Updates to follow.