PointClickCare incident

PAC Management Therapy Notes Degradation

PointClickCare is currently experiencing a minor incident affecting PAC Management and PAC Management (PAC Management - US), which began 1h ago. The vendor's full update timeline is below.

Started
May 15, 2026, 04:30 PM UTC
Resolved
Ongoing
Duration
● 1h 29m
Detected by Pingoru
May 15, 2026, 04:30 PM UTC

Affected components

PAC ManagementPAC Management (PAC Management - US)

Update timeline

  1. investigating May 15, 2026, 04:30 PM UTC

    We are investigating an issue affecting Therapy Notes in PAC Management. This issue was first reported at approximately 11:30 AM ET. Further updates to follow.