PointClickCare incident

PAC Management Therapy Notes Degradation

Minor Resolved View vendor source →

PointClickCare experienced a minor incident on May 15, 2026 affecting PAC Management IQ and PAC Management IQ (PAC Management - US), lasting 6h 13m. The incident has been resolved; the full update timeline is below.

Started
May 15, 2026, 04:30 PM UTC
Resolved
May 15, 2026, 10:44 PM UTC
Duration
6h 13m
Detected by Pingoru
May 15, 2026, 04:30 PM UTC

Affected components

PAC Management IQPAC Management IQ (PAC Management - US)

Update timeline

  1. investigating May 15, 2026, 04:30 PM UTC

    We are investigating an issue affecting Therapy Notes in PAC Management. This issue was first reported at approximately 11:30 AM ET. Further updates to follow.