Podium incident

Repeated notifications for a missed call

Minor Resolved

Podium experienced a minor incident on July 14, 2026 affecting Phones, lasting 1h 31m. The incident has been resolved; the full update timeline is below.

Started
Jul 14, 2026, 09:08 PM UTC
Resolved
Jul 14, 2026, 10:40 PM UTC
Duration
1h 31m
Detected by Pingoru
Jul 14, 2026, 09:08 PM UTC

Affected components

Phones

Update timeline

  1. identified Jul 14, 2026, 09:08 PM UTC

    We're getting reports of users getting repeated notifications of missed phone calls. We're aware of the issue and pushing a fix out for this. These notifications are wrongfully repeating and inbound calls are unaffected

  2. identified Jul 14, 2026, 10:22 PM UTC

    We're running into some issues with the attempted fix for this phones notification incident. Rest assured we're still moving full speed ahead at releasing this fix for all users

  3. monitoring Jul 14, 2026, 10:37 PM UTC

    Our fix is live and we are ensuring that activity returns to normal

  4. resolved Jul 14, 2026, 10:40 PM UTC

    This incident has been resolved!