Podium experienced a minor incident on September 8, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Sep 08, 2026, 03:32 PM UTC
Type: Incident Duration: 3 hours and 16 minutes Affected Components: AI Employee Sep 8, 15:32:37 GMT+0 - Investigating - AI messages currently not sending. Sep 8, 16:18:43 GMT+0 - Monitoring - Fix implemented, monitoring the result to ensure all messages send. Sep 8, 17:00:22 GMT+0 - Monitoring - As we monitor we see longer-than-usual load times affecting various services: AI Studio, some Operator functions (including login), and calendar events. Sep 8, 17:19:53 GMT+0 - Monitoring - Voice agent services are experiencing an outage. Sep 8, 18:05:19 GMT+0 - Monitoring - Error rates are decreasing, we're monitoring health until systems are fully restored. Sep 8, 18:48:12 GMT+0 - Resolved - Health of all affected services has been restored.