Podium incident

Investigating Issues with Public API Webhook Delivery

Minor Resolved

Podium experienced a minor incident on June 29, 2026 affecting Public API, lasting 5h 3m. The incident has been resolved; the full update timeline is below.

Started
Jun 29, 2026, 09:27 PM UTC
Resolved
Jun 30, 2026, 02:30 AM UTC
Duration
5h 3m
Detected by Pingoru
Jun 29, 2026, 09:27 PM UTC

Affected components

Public API

Update timeline

  1. investigating Jun 29, 2026, 09:27 PM UTC

    We’re investigating elevated reports of message.receive and message.sent webhooks from the Public API not firing as expected. Our engineering team is actively investigating the issue and will provide updates as more information becomes available.

  2. resolved Jun 30, 2026, 02:30 AM UTC

    This incident has been resolved.