Podium experienced a minor incident on September 30, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Sep 30, 2026, 03:53 PM UTC
Type: Incident Duration: 5 minutes Affected Components: Messaging Sep 30, 15:53:21 GMT+0 - Identified - We have gotten reports and confirmed an issue with Secure messaging links failing to send to contacts automatically when an Outbound message is sent in a secure messaging window. We have identified the cause and we are working on a fix. Sep 30, 15:58:16 GMT+0 - Resolved - We implemented a fix and were able to test and confirm that the links are sending out automatically again. This is now resolved!