Podium incident

Status views on the Mobile app aren't returning conversations

Minor Resolved

Podium experienced a minor incident on June 19, 2026 affecting Contacts and Mobile, lasting 1h 12m. The incident has been resolved; the full update timeline is below.

Started
Jun 19, 2026, 07:27 PM UTC
Resolved
Jun 19, 2026, 08:40 PM UTC
Duration
1h 12m
Detected by Pingoru
Jun 19, 2026, 07:27 PM UTC

Affected components

ContactsMobile

Update timeline

  1. investigating Jun 19, 2026, 07:27 PM UTC

    We're hearing reports of conversations on the mobile app not appearing when applying filters for Status. We're investigating and will provide an update soon

  2. resolved Jun 19, 2026, 08:40 PM UTC

    This issue is now resolved on iOS with app version 2026.25.1 that is releasing on the App Store. The issue is persisting on Android as we wait for Google's approval of the new app version. This may take a few days due to Google's review process