Podium experienced a minor incident on April 6, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Apr 06, 2026, 04:23 PM UTC
Type: Incident Duration: 1 hour and 30 minutes Affected Components: Contacts Apr 6, 16:23:36 GMT+0 - Investigating - We're seeing reports of new leads/contacts not being saved properly within Podium. We're actively investigating the root cause and will provide updates as soon as possible Apr 6, 16:29:24 GMT+0 - Identified - We have identified the cause of the issue. We're working on a fix and will be implementing it soon. The main issue is a lag in properly processing the lead information—so while new contact information may not be searchable/viewable right now we expect no contact information to be lost Apr 6, 17:49:34 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Apr 6, 17:53:58 GMT+0 - Resolved - This incident has been resolved.