Podium incident
Investigating Issues with Public API Webhook Delivery
Podium experienced a minor incident on June 29, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jun 29, 2026, 09:27 PM UTC
Type: Incident Duration: 5 hours and 3 minutes Affected Components: Public API Jun 30, 02:30:46 GMT+0 - Resolved - This incident has been resolved. Jun 29, 21:27:45 GMT+0 - Investigating - We’re investigating elevated reports of message.receive and message.sent webhooks from the Public API not firing as expected. Our engineering team is actively investigating the issue and will provide updates as more information becomes available.