Podium incident

Investigating Issues with Public API Webhook Delivery

Minor Resolved View vendor source →

Podium experienced a minor incident on July 1, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2026, 06:05 AM UTC
Resolved
Jul 01, 2026, 06:05 AM UTC
Duration
—
Detected by Pingoru
Jul 01, 2026, 06:05 AM UTC

Update timeline

  1. resolved Jul 01, 2026, 06:05 AM UTC

    Type: Incident Duration: 17 hours and 29 minutes Affected Components: Public API Jul 1, 06:05:53 GMT+0 - Identified - We're investigating elevated reports of message.receive and message.sent webhooks from the Public API not firing as expected. Our engineering team is actively investigating the issue and will provide updates as more information becomes available. Jul 1, 23:34:40 GMT+0 - Resolved - This incident has been resolved. Jul 1, 11:22:39 GMT+0 - Monitoring - We implemented a fix, the backlog is clearing, and we are currently monitoring the result