Podium incident

Large number of Bulk Messages are failing to send

Minor Resolved View vendor source →

Podium experienced a minor incident on July 9, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 09, 2026, 03:52 PM UTC
Resolved
Jul 09, 2026, 03:52 PM UTC
Duration
—
Detected by Pingoru
Jul 09, 2026, 03:52 PM UTC

Update timeline

  1. resolved Jul 09, 2026, 03:52 PM UTC

    Type: Incident Duration: 1 hour and 8 minutes Affected Components: Bulk Messaging Jul 9, 16:18:14 GMT+0 - Monitoring - We're seeing improvement from our fix but will continue to monitor over the next hour or so to ensure stability has returned to normal Jul 9, 17:00:11 GMT+0 - Resolved - Bulk messages are now working normally. Thank you for your patience Jul 9, 15:52:12 GMT+0 - Investigating - We're receiving a large number of reports of bulk messages failing to send. We are actively investigating Jul 9, 16:11:07 GMT+0 - Identified - We believe we've identified the root cause and are pushing a fix to address this. We'll monitor once this fix is live to ensure bulk messaging returns to normal functionality