Podium incident

Inbox search failing to return results

Minor Resolved View vendor source →

Podium experienced a minor incident on July 14, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 14, 2026, 02:03 PM UTC
Resolved
Jul 14, 2026, 02:03 PM UTC
Duration
—
Detected by Pingoru
Jul 14, 2026, 02:03 PM UTC

Update timeline

  1. resolved Jul 14, 2026, 02:03 PM UTC

    Type: Incident Duration: 3 hours and 6 minutes Affected Components: Messaging, Contacts Jul 14, 17:09:46 GMT+0 - Resolved - This incident has been resolved. Jul 14, 14:03:39 GMT+0 - Investigating - We are investigating an issue where inbox search is failing to return any results, both keywords and contacts. We investigating the errors and will post updates as more information becomes available. Jul 14, 14:25:32 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result.