Resolved after 4 days 7 hours, affecting ⬅️ Withdrawals and Cash ISA, on October 4, 2024.
The incident has now been resolved. All affected transactions have been processed and settled. Once again, we apologise for any inconvenience this may have caused. Rest assured your money is always safe with Plum.
Affected components
Update timeline
- investigating Oct 04, 2024, 06:34 AM UTC
We're aware that some customers might be experiencing a delay in completing their Cash ISA withdrawals. The issue is being investigated and worked on by our Tech team with the highest priority. Rest assured that your funds are always safe with Plum. We apologise for any inconvenience caused.
- resolved Oct 08, 2024, 01:59 PM UTC
The incident has now been resolved. All affected transactions have been processed and settled. Once again, we apologise for any inconvenience this may have caused. Rest assured your money is always safe with Plum.
Your product runs on more than Plum Fintech
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services