Plum Fintech incident
Easy Access Interest Pockets - Withdrawal Delays - UK
Resolved after 1 day 2 hours, affecting ⬅️ Withdrawals, on October 15, 2024.
The incident has now been resolved. All affected transactions have been processed and settled. Once again, we apologise for any inconvenience this may have caused. Rest assured your money is always safe with Plum.
Affected components
Update timeline
- investigating Oct 15, 2024, 06:50 AM UTC
We are aware that some customers may experience a delay in the settlement of their withdrawals from their Easy Access Interest Pockets. We’re working as quickly as possible to resolve the issue. Please be assured that your money is always safe with Plum. Apologies for any inconvenience caused.
- monitoring Oct 15, 2024, 07:45 AM UTC
All affected transactions have been processed and settled. We are monitoring the results. Once again, we apologise for any inconvenience this may have caused. Rest assured your money is always safe with Plum.
- resolved Oct 16, 2024, 09:21 AM UTC
The incident has now been resolved. All affected transactions have been processed and settled. Once again, we apologise for any inconvenience this may have caused. Rest assured your money is always safe with Plum.
Your product runs on more than Plum Fintech
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services