Resolved after 1 day 11 hours, affecting ➡️ Deposits, on October 23, 2024.
This incident has now been resolved and all affected transactions are settled. Rest assured that your funds are always safe with Plum. We apologise for any inconvenience caused.
Affected components
Update timeline
- investigating Oct 23, 2024, 07:44 AM UTC
We're aware that some customers might be experiencing a delay in completing their Direct Debit Deposits. The issue is being investigated and worked on by our Tech team with the highest priority. Rest assured that your funds are always safe with Plum in the meantime. We apologise for any inconvenience caused.
- resolved Oct 24, 2024, 07:39 PM UTC
This incident has now been resolved and all affected transactions are settled. Rest assured that your funds are always safe with Plum. We apologise for any inconvenience caused.
Your product runs on more than Plum Fintech
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services