Resolved after 6 days 19 hours, affecting ⬅️ Withdrawals, on November 26, 2024.
This incident has been resolved and all affected transactions have been settled. We would like to apologise for any inconvenience caused and assure you that your money is always safe in the meantime.
Affected components
Update timeline
- investigating Nov 26, 2024, 11:35 AM UTC
We're aware that some customers are experiencing slower withdrawals from Interest pockets than usual. Rest assured that the issue is currently being worked on and the affected withdrawals will be available as soon as possible. We would like to apologise for any inconvenience caused and assure you that your money is always safe in the meantime.
- resolved Dec 03, 2024, 07:22 AM UTC
This incident has been resolved and all affected transactions have been settled. We would like to apologise for any inconvenience caused and assure you that your money is always safe in the meantime.
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