Resolved after 1 day 21 hours, affecting ➡️ Deposits, on December 14, 2024.
This incident has been resolved. All the affected transactions have been settled. Rest assured that your funds are always safe with Plum. We apologise for any inconvenience caused.
Affected components
Update timeline
- investigating Dec 14, 2024, 10:34 AM UTC
We're aware that some customers might be experiencing a delay in completing their Direct Debit Deposits. The issue is being investigated and worked on by our Tech Team with the highest priority. Rest assured that your funds are always safe with Plum in the meantime. We apologise for any inconvenience caused.
- resolved Dec 16, 2024, 08:34 AM UTC
This incident has been resolved. All the affected transactions have been settled. Rest assured that your funds are always safe with Plum. We apologise for any inconvenience caused.
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