Resolved after 3 days 1 hour, affecting ⬅️ Withdrawals and 📈 Investments, on January 14, 2025.
This incident has been resolved and all the affected transactions have been settled. We would like to apologise for the inconvenience this may have caused.
Affected components
Update timeline
- investigating Jan 14, 2025, 02:11 PM UTC
We are aware that some customers might experience a delay in the completion of their Stock sell orders. The issue is being worked on by our Tech team with the highest priority. Rest assured that your funds are always safe in the meantime. We would like to apologise for the inconvenience this may have caused.
- resolved Jan 17, 2025, 03:17 PM UTC
This incident has been resolved and all the affected transactions have been settled. We would like to apologise for the inconvenience this may have caused.
Your product runs on more than Plum Fintech
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services