Plum Fintech incident

Temporary Display Issue with Investment Holdings and Order Submissions

Resolved after 2 hours 9 minutes, affecting 📈 Investments, on February 4, 2025.

identified Feb 04, 2025, 04:55 PM UTC

The issue has been identified and a fix is being implemented. Rest assured that your funds are always safe with Plum. We would like to apologise for the inconvenience this may have caused.

Started
Feb 04, 2025, 04:36 PM UTC
Resolved
Feb 04, 2025, 06:46 PM UTC
Duration
2h 9m
Detected by Pingoru
Feb 04, 2025, 04:36 PM UTC

Affected components

📈 Investments

Update timeline

  1. investigating Feb 04, 2025, 04:36 PM UTC

    We are aware that some users are not able to view their Investment holdings or submit orders. The issue is being worked on by our Tech team with the highest priority. Rest assured that your funds are always safe with Plum. We would like to apologise for the inconvenience this may have caused.

  2. identified Feb 04, 2025, 04:55 PM UTC

    The issue has been identified and a fix is being implemented. Rest assured that your funds are always safe with Plum. We would like to apologise for the inconvenience this may have caused.

  3. resolved Feb 04, 2025, 06:46 PM UTC

    This incident has been resolved.

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