Plum Fintech incident

App Data Loading

Resolved after 23 hours 40 minutes, affecting Plum application, on February 10, 2025.

identified Feb 10, 2025, 10:25 AM UTC

We're aware that some users may be experiencing loading issues and slower performance with their app. This is being worked on by our Tech team with the highest priority. We would like to apologise for the inconvenience this may have caused.

Started
Feb 10, 2025, 10:25 AM UTC
Resolved
Feb 11, 2025, 10:06 AM UTC
Duration
23h 40m
Detected by Pingoru
Feb 10, 2025, 10:25 AM UTC

Affected components

Plum application

Update timeline

  1. identified Feb 10, 2025, 10:25 AM UTC

    We're aware that some users may be experiencing loading issues and slower performance with their app. This is being worked on by our Tech team with the highest priority. We would like to apologise for the inconvenience this may have caused.

  2. resolved Feb 11, 2025, 10:06 AM UTC

    This incident has been resolved.

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