Plum Fintech incident

App Data Loading

Resolved after 27 minutes, affecting Plum application, on April 7, 2025.

identified Apr 07, 2025, 11:34 AM UTC

We're aware that some users may be experiencing loading issues and slower performance with their app. This is being worked on by our Tech team with the highest priority. We would like to apologise for the inconvenience this may have caused.

Started
Apr 07, 2025, 11:34 AM UTC
Resolved
Apr 07, 2025, 12:01 PM UTC
Duration
27m
Detected by Pingoru
Apr 07, 2025, 11:34 AM UTC

Affected components

Plum application

Update timeline

  1. identified Apr 07, 2025, 11:34 AM UTC

    We're aware that some users may be experiencing loading issues and slower performance with their app. This is being worked on by our Tech team with the highest priority. We would like to apologise for the inconvenience this may have caused.

  2. resolved Apr 07, 2025, 12:01 PM UTC

    This incident has been resolved.

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