Plum Fintech incident

Delay in Mutual Funds Transactions Settlement

Resolved after 8 days 10 hours, affecting 📈 Investments, on May 13, 2025.

resolved May 21, 2025, 05:42 PM UTC

This incident has been resolved, and all transactions are now settled. We're sorry for any inconvenience caused.

Started
May 13, 2025, 07:27 AM UTC
Resolved
May 21, 2025, 05:42 PM UTC
Duration
8d 10h
Detected by Pingoru
May 13, 2025, 07:27 AM UTC

Affected components

📈 Investments

Update timeline

  1. identified May 13, 2025, 07:27 AM UTC

    We're aware that some customers might be experiencing a delay in completing their Mutual Fund transactions. The issue has been identified and is being worked on. We're sorry for any inconvenience caused.

  2. identified May 20, 2025, 02:16 PM UTC

    We’re still actively working to resolve the issue affecting the settlement of some Mutual Fund transactions. We truly appreciate your continued patience and understanding.

  3. resolved May 21, 2025, 05:42 PM UTC

    This incident has been resolved, and all transactions are now settled. We're sorry for any inconvenience caused.

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