Plivo incident

Call Failures in US and India regions

Major Resolved View vendor source →

Plivo experienced a major incident on June 19, 2026 affecting REST APIs and XML and SIP Trunking and 1 more component, lasting 56m. The incident has been resolved; the full update timeline is below.

Started
Jun 19, 2026, 01:01 PM UTC
Resolved
Jun 19, 2026, 01:57 PM UTC
Duration
56m
Detected by Pingoru
Jun 19, 2026, 01:01 PM UTC

Affected components

REST APIs and XMLSIP TrunkingPSTN CallsClient Calls (Browser & Mobile)Endpoint calls (SIP)

Update timeline

  1. investigating Jun 19, 2026, 01:01 PM UTC

    Dear Valued Customer, We are experiencing call failures in the India and US region.

  2. monitoring Jun 19, 2026, 01:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 19, 2026, 01:57 PM UTC

    This incident has been resolved.