Pliant API incident

Card issuing interrupted for card configs PLIANT_VIRTUAL_TRAVEL_CC_200 and PLIANT_VIRTUAL_TRAVEL_CC

Major Resolved View vendor source →

Pliant API experienced a major incident on June 20, 2025 affecting Pliant CaaS API and Pliant CaaS & Pro API and 1 more component, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Jun 20, 2025, 10:00 AM UTC
Resolved
Jun 20, 2025, 10:48 AM UTC
Duration
47m
Detected by Pingoru
Jun 20, 2025, 10:00 AM UTC

Affected components

Pliant CaaS APIPliant CaaS & Pro APIPliant Pro API

Update timeline

  1. identified Jun 20, 2025, 10:00 AM UTC

    Currently there are problems when issuing card configs PLIANT_VIRTUAL_TRAVEL_CC_200 and PLIANT_VIRTUAL_TRAVEL_CC. The issue is identified and being worked on. No other card configs are affected.

  2. identified Jun 20, 2025, 10:09 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Jun 20, 2025, 10:48 AM UTC

    The issue has been resolved.