Pliant API incident

CaaS API – Temporary Permission Check Failures (20 min)

Notice Resolved View vendor source →
Started
Feb 20, 2026, 03:26 PM UTC
Resolved
Feb 20, 2026, 01:30 AM UTC
Duration
—
Detected by Pingoru
Feb 20, 2026, 03:26 PM UTC

Update timeline

  1. resolved Feb 20, 2026, 03:26 PM UTC

    We experienced approximately 20 minutes of degraded service on the CaaS API due to issues with our permission evaluation layer. During this period, API calls requiring permission validation were incorrectly rejected, resulting in: 1) Entities being temporarily unavailable via the API. 2) Entity update operations failing to apply. Approximately 400 operations were affected in total. The issue has been resolved and all services are operating normally again.

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