Pliant API incident

Card Issuance is not possible

Critical Resolved View vendor source →
Started
Apr 02, 2026, 07:17 AM UTC
Resolved
Apr 02, 2026, 08:23 AM UTC
Duration
1h 6m
Detected by Pingoru
Apr 02, 2026, 07:17 AM UTC

Affected components

Pliant CaaS APIPliant Pro API

Update timeline

  1. identified Apr 02, 2026, 07:17 AM UTC

    A hotfix is currently being deployed to resolve the problem. We will share another update once the fix has been fully rolled out.

  2. identified Apr 02, 2026, 07:34 AM UTC

    Update: The previously deployed fix did not resolve the issue with card issuance. Our team is actively working on an alternative solution and continuing to investigate. We will provide further updates as progress is made.

  3. monitoring Apr 02, 2026, 07:43 AM UTC

    Monitoring: The latest fix has resolved the issue with card issuance. We are continuing to monitor the system to ensure stability and will provide a final update once we confirm everything is fully operational. Please note that the sandbox environment is currently still experiencing issues, and our team is actively working to fix the issues there as well.

  4. monitoring Apr 02, 2026, 07:44 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Apr 02, 2026, 08:23 AM UTC

    The incident is resolved.

Looking to track Pliant API downtime and outages?

Pingoru polls Pliant API's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Pliant API reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Pliant API alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Pliant API for free

5 free monitors · No credit card required