Pleo Outage History

Pleo is up right now

Pleo had 28 outages in the last 2 years totaling 585h 37m of downtime — averaging 1.2 incidents per month.

There were 28 Pleo outages since September 12, 2025 totaling 585h 37m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.pleo.io

Minor July 15, 2026

SCA Issues with 3rd Party

Detected by Pingoru
Jul 15, 2026, 10:45 AM UTC
Resolved
Jul 15, 2026, 10:45 AM UTC
Duration
—
Affected: 💳 Transactions
Timeline · 4 updates
  1. investigating Jul 15, 2026, 08:15 AM UTC

    Status: Investigating Customers may experience intermittent transaction failures during the impact period. Mastercard teams are actively investigating this issue and will provide and update as soon as possible. Affected components 💳 Transactions (Degraded performance)

  2. investigating Jul 15, 2026, 09:07 AM UTC

    Status: Investigating We are seeing that traffic for SCA appears to have recovered. Mastercard has not yet confirmed the incident as resolved, so you may still experience intermittent transaction failures. We are continuing to monitor the incident closely. Affected components 💳 Transactions (Degraded performance)

  3. monitoring Jul 15, 2026, 09:33 AM UTC

    Status: Monitoring We are seeing that traffic for SCA has recovered as of 11:00 CEST. We are continuing to monitor to ensure that the incident has been resolved. Affected components 💳 Transactions (Operational)

  4. resolved Jul 15, 2026, 10:45 AM UTC

    Status: Resolved SCA traffic has recovered as of 11:00 CEST and transactions are no longer impacted. Affected components 💳 Transactions (Operational)

Read the full incident report →

Minor April 20, 2026

Login issues on Pleo web app

Detected by Pingoru
Apr 20, 2026, 01:47 PM UTC
Resolved
Apr 20, 2026, 01:47 PM UTC
Duration
—
Affected: Web applicationFetch: Forward to Pleo📱 Mobile applicationReimbursementsOut-of-pocket spend functionalityInvoicesExpense CreationCard
Timeline · 4 updates
  1. investigating Apr 20, 2026, 01:30 PM UTC

    Status: Investigating We are currently experiencing an issue preventing users from logging in to the Pleo web app. Our team is working with the highest priority to resolve this. Affected components Expense Creation (Full outage) Out-of-pocket spend functionality (Full outage) Fetch: Forward to Pleo (Full outage) Reimbursements (Full outage) Invoices (Full outage) Card (Full outage) Web application (Full outage) 📱 Mobile application (Full outage)

  2. investigating Apr 20, 2026, 01:33 PM UTC

    Status: Investigating We are currently experiencing an issue preventing users from logging in to the Pleo web app. Our team is working with the highest priority to resolve this. Affected components Web application (Full outage) 📱 Mobile application (Operational) Expense Creation (Full outage) Out-of-pocket spend functionality (Full outage) Fetch: Forward to Pleo (Full outage) Reimbursements (Full outage) Invoices (Full outage) Card (Full outage)

  3. investigating Apr 20, 2026, 01:36 PM UTC

    Status: Investigating We are currently experiencing an issue preventing users from logging in to the Pleo web app. Our team is working with the highest priority to resolve this. Customers should still be able to access the mobile app. Affected components Reimbursements (Full outage) Invoices (Full outage) Card (Full outage) Web application (Full outage) 📱 Mobile application (Operational) Expense Creation (Full outage) Out-of-pocket spend functionality (Full outage) Fetch: Forward to Pleo (Full outage)

  4. resolved Apr 20, 2026, 01:47 PM UTC

    Status: Resolved The issue has been solved, access to the Pleo web app has been restored. Affected components 📱 Mobile application (Operational) Expense Creation (Operational) Out-of-pocket spend functionality (Operational) Fetch: Forward to Pleo (Operational) Reimbursements (Operational) Invoices (Operational) Card (Operational) Web application (Operational)

Read the full incident report →

Minor March 27, 2026

Customers may experience issues viewing, updating, and seeing card details.

Detected by Pingoru
Mar 27, 2026, 11:44 AM UTC
Resolved
Mar 27, 2026, 11:44 AM UTC
Duration
—
Affected: Card
Timeline · 4 updates
  1. investigating Mar 27, 2026, 09:04 AM UTC

    Status: Investigating We are seeing degraded performance related to card management and are investigating the issue. Affected components Card (Degraded performance)

  2. investigating Mar 27, 2026, 09:38 AM UTC

    Status: Investigating We’re analysing the degraded performance in card management and are investigating with high priority. We’ll share updates as soon as we have more information. Affected components Card (Degraded performance)

  3. monitoring Mar 27, 2026, 10:00 AM UTC

    Status: Monitoring We’ve stabilised our core systems, and we’re continuing to monitor closely. Affected components Card (Degraded performance)

  4. resolved Mar 27, 2026, 11:44 AM UTC

    Status: Resolved The issue impacting card management has been resolved and customers should no longer see errors. We’ll continue to monitor closely. Affected components Card (Operational)

Read the full incident report →

Minor March 6, 2026

Issues viewing cards have been resolved

Detected by Pingoru
Mar 06, 2026, 09:43 AM UTC
Resolved
Mar 06, 2026, 09:43 AM UTC
Duration
—
Affected: Card
Timeline · 2 updates
  1. identified Mar 06, 2026, 08:01 AM UTC

    Status: Identified An issue is preventing some users from seeing their cards details and activating cards in the Pleo web app. Users can access card functionality in the mobile app. Our team is actively investigating and working on a fix. Affected components Card (Partial outage)

  2. resolved Mar 06, 2026, 09:43 AM UTC

    Status: Resolved We have resolved the issue that was preventing users from viewing their active cards in the web page. Cards are now displaying correctly for all users. We apologize for the inconvenience caused. Affected components Card (Operational)

Read the full incident report →

Minor February 24, 2026

Issues opening the mobile app on Android devices

Detected by Pingoru
Feb 24, 2026, 12:03 PM UTC
Resolved
Feb 24, 2026, 12:03 PM UTC
Duration
—
Affected: 📱 Mobile application
Timeline · 2 updates
  1. investigating Feb 24, 2026, 10:07 AM UTC

    Status: Investigating We have identified a small issue whereby some Android device users on the latest version of the mobile app may have difficulties opening it. Affected components 📱 Mobile application (Degraded performance)

  2. resolved Feb 24, 2026, 12:03 PM UTC

    Status: Resolved A fix (v26.9.0) has been released to the Google Play store. We will continue to monitor rollout to ensure affected users are no longer experiencing these issues. We are grateful for your patience during this time and apologise for any inconvenience this may have caused. Affected components 📱 Mobile application (Operational)

Read the full incident report →

Minor February 12, 2026

Degraded performance of the mobile and web apps

Detected by Pingoru
Feb 12, 2026, 02:31 PM UTC
Resolved
Feb 12, 2026, 02:31 PM UTC
Duration
—
Affected: Web application📱 Mobile applicationCard
Timeline · 6 updates
  1. investigating Feb 12, 2026, 09:08 AM UTC

    Status: Investigating We're currently investigating degraded performance in the mobile and web apps.

  2. investigating Feb 12, 2026, 09:32 AM UTC

    Status: Investigating We're currently investigating degraded performance in the mobile and web apps. Affected components Web application (Degraded performance) 📱 Mobile application (Degraded performance)

  3. investigating Feb 12, 2026, 10:51 AM UTC

    Status: Investigating Some online card transaction verifications may fail (3D-Secure). We are looking into this as a priority. Affected components Card (Degraded performance) Web application (Degraded performance) 📱 Mobile application (Degraded performance)

  4. monitoring Feb 12, 2026, 11:18 AM UTC

    Status: Monitoring We’ve applied changes to address the issue, and performance has improved. We remain attentive to the situation. Affected components Card (Degraded performance) Web application (Degraded performance) 📱 Mobile application (Degraded performance)

  5. monitoring Feb 12, 2026, 11:30 AM UTC

    Status: Monitoring We continue to monitor. Affected components Card (Operational) Web application (Operational) 📱 Mobile application (Operational)

  6. resolved Feb 12, 2026, 02:31 PM UTC

    Status: Resolved We've confirmed that the service degradation is now resolved Affected components Card (Operational) Web application (Operational) 📱 Mobile application (Operational)

Read the full incident report →

Minor February 12, 2026

Investigating issues with Accounting System Exports

Detected by Pingoru
Feb 12, 2026, 09:39 AM UTC
Resolved
Feb 12, 2026, 09:39 AM UTC
Duration
—
Timeline · 3 updates
  1. investigating Feb 05, 2026, 03:10 PM UTC

    Status: Investigating We are currently investigating an issue affecting expense exports to external accounting systems. Users may encounter errors when attempting to sync transactions.

  2. monitoring Feb 06, 2026, 08:05 AM UTC

    Status: Monitoring We have rolled out a fix the errors users encountered when exporting to external systems. We will continue to closely monitor the area.

  3. resolved Feb 12, 2026, 09:39 AM UTC

    Status: Resolved We have solved this issue for our customers, please get in contact if you continue to see an issue.

Read the full incident report →

Minor February 5, 2026

Mobile app is not loading user data

Detected by Pingoru
Feb 05, 2026, 01:05 PM UTC
Resolved
Feb 05, 2026, 01:05 PM UTC
Duration
—
Affected: 📱 Mobile applicationCard
Timeline · 3 updates
  1. investigating Feb 05, 2026, 12:26 PM UTC

    Status: Investigating We are currently investigating an issue affecting our mobile app where user data is not loading properly after login. Users may experience empty or partially loaded screens, with limited access to features such as card details, expenses, and profile information. Affected components Card (Partial outage) 📱 Mobile application (Partial outage)

  2. monitoring Feb 05, 2026, 12:45 PM UTC

    Status: Monitoring We identified and resolved an issue affecting our mobile app where user data was not loading properly after login. We are now monitoring the situation to confirm the fix is working for all users. Affected components Card (Operational) 📱 Mobile application (Operational)

  3. resolved Feb 05, 2026, 01:05 PM UTC

    Status: Resolved We identified and resolved an issue affecting our mobile app where user data was not loading properly after login. Affected components Card (Operational) 📱 Mobile application (Operational)

Read the full incident report →

Minor January 30, 2026

Invoices page not loading for some customers

Detected by Pingoru
Jan 30, 2026, 12:38 PM UTC
Resolved
Jan 30, 2026, 12:38 PM UTC
Duration
—
Affected: Invoices
Timeline · 3 updates
  1. identified Jan 30, 2026, 10:42 AM UTC

    Status: Identified Some customers are unable to access the Invoices page. We have identified the issue and are working on a fix. Affected components Invoices (Degraded performance)

  2. monitoring Jan 30, 2026, 11:21 AM UTC

    Status: Monitoring We believe the issue is resolved, but are continuing to monitor the situation. Affected components Invoices (Degraded performance)

  3. resolved Jan 30, 2026, 12:38 PM UTC

    Status: Resolved The issue has been resolved Affected components Invoices (Operational)

Read the full incident report →

Minor January 29, 2026

Reimbursement Processing Issue (Delays/Failures)

Detected by Pingoru
Jan 29, 2026, 07:20 AM UTC
Resolved
Jan 29, 2026, 07:20 AM UTC
Duration
—
Affected: ReimbursementsExpense Creation
Timeline · 2 updates
  1. investigating Jan 28, 2026, 03:15 PM UTC

    Status: Investigating We’re currently experiencing an issue affecting reimbursements. Some requests may be delayed or not processed as expected Affected components Expense Creation (Partial outage) Reimbursements (Partial outage)

  2. resolved Jan 29, 2026, 07:20 AM UTC

    Status: Resolved Reimbursements and Expense Creation are back online Affected components Expense Creation (Operational) Reimbursements (Operational)

Read the full incident report →

Minor January 27, 2026

Login and cards in web and mobile applications is functional again

Detected by Pingoru
Jan 27, 2026, 10:11 AM UTC
Resolved
Jan 27, 2026, 10:11 AM UTC
Duration
—
Affected: Web application📬 Sign up📱 Mobile applicationCard
Timeline · 5 updates
  1. identified Jan 27, 2026, 07:43 AM UTC

    Status: Identified We are currently experiencing issues with sending SMS. During resolution users may experience problems logging in, or viewing card and payment details. Please bear with us while we resolve them

  2. identified Jan 27, 2026, 07:58 AM UTC

    Status: Identified We are currently experiencing issues with sending SMS. During resolution users may experience problems logging in or viewing card and payment details for both the web and mobile app. Please bear with us while we resolve them. Affected components Card (Full outage) Web application (Partial outage) 📬 Sign up (Partial outage) 📱 Mobile application (Partial outage)

  3. identified Jan 27, 2026, 08:07 AM UTC

    Status: Identified We're fixing a technical issue affecting the Web and Mobile apps. No data or funds are at risk. Affected components Card (Full outage) Web application (Partial outage) 📬 Sign up (Partial outage) 📱 Mobile application (Partial outage)

  4. monitoring Jan 27, 2026, 09:23 AM UTC

    Status: Monitoring We resolved an issue that impacted login and using cards that should now be functional again Affected components Card (Operational) Web application (Operational) 📬 Sign up (Operational) 📱 Mobile application (Operational)

  5. resolved Jan 27, 2026, 10:11 AM UTC

    Status: Resolved After monitoring we are seeing authentication flows working as normal again, closing this incident. Affected components Card (Operational) Web application (Operational) 📬 Sign up (Operational) 📱 Mobile application (Operational)

Read the full incident report →

Minor January 27, 2026

Privacy Plugin blocking esential services on the web application

Detected by Pingoru
Jan 27, 2026, 09:26 AM UTC
Resolved
Jan 27, 2026, 09:26 AM UTC
Duration
—
Affected: Web application
Timeline · 3 updates
  1. identified Jan 15, 2026, 02:36 PM UTC

    Status: Identified We have identified that privacy plugins, specifically Privacy Badger, block some of the services we rely on since their last release. We're working on a more long-term solution, but there is a temporary workaround customers can use by whitelisting our pleo domain pleo.io: http://pleo.io/ in this (or similar) privacy plugin. Affected components Web application (Degraded performance)

  2. monitoring Jan 15, 2026, 02:46 PM UTC

    Status: Monitoring We're looking at implementing a more long-term solution. This seems to only affect a small subset of customer using these privacy plugins. With whitelisting pleo.io in the privacy plugin, the app should be functional until the long-term solution is in place. Affected components Web application (Operational)

  3. resolved Jan 27, 2026, 09:26 AM UTC

    Status: Resolved We're working on a long-term solution in the background Affected components Web application (Operational)

Read the full incident report →