Pleo Outage History

Pleo is up right now

There were 8 Pleo outages since February 5, 2026 totaling 438h 7m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.pleo.io

Minor April 20, 2026

Login issues on Pleo web app

Detected by Pingoru
Apr 20, 2026, 01:47 PM UTC
Resolved
Apr 20, 2026, 01:47 PM UTC
Duration
Affected: Web applicationFetch: Forward to Pleo📱 Mobile applicationReimbursementsOut-of-pocket spend functionalityInvoicesExpense CreationCard
Timeline · 4 updates
  1. investigating Apr 20, 2026, 01:30 PM UTC

    Status: Investigating We are currently experiencing an issue preventing users from logging in to the Pleo web app. Our team is working with the highest priority to resolve this. Affected components Expense Creation (Full outage) Out-of-pocket spend functionality (Full outage) Fetch: Forward to Pleo (Full outage) Reimbursements (Full outage) Invoices (Full outage) Card (Full outage) Web application (Full outage) 📱 Mobile application (Full outage)

  2. investigating Apr 20, 2026, 01:33 PM UTC

    Status: Investigating We are currently experiencing an issue preventing users from logging in to the Pleo web app. Our team is working with the highest priority to resolve this. Affected components Web application (Full outage) 📱 Mobile application (Operational) Expense Creation (Full outage) Out-of-pocket spend functionality (Full outage) Fetch: Forward to Pleo (Full outage) Reimbursements (Full outage) Invoices (Full outage) Card (Full outage)

  3. investigating Apr 20, 2026, 01:36 PM UTC

    Status: Investigating We are currently experiencing an issue preventing users from logging in to the Pleo web app. Our team is working with the highest priority to resolve this. Customers should still be able to access the mobile app. Affected components Reimbursements (Full outage) Invoices (Full outage) Card (Full outage) Web application (Full outage) 📱 Mobile application (Operational) Expense Creation (Full outage) Out-of-pocket spend functionality (Full outage) Fetch: Forward to Pleo (Full outage)

  4. resolved Apr 20, 2026, 01:47 PM UTC

    Status: Resolved The issue has been solved, access to the Pleo web app has been restored. Affected components 📱 Mobile application (Operational) Expense Creation (Operational) Out-of-pocket spend functionality (Operational) Fetch: Forward to Pleo (Operational) Reimbursements (Operational) Invoices (Operational) Card (Operational) Web application (Operational)

Read the full incident report →

Minor March 27, 2026

Customers may experience issues viewing, updating, and seeing card details.

Detected by Pingoru
Mar 27, 2026, 11:44 AM UTC
Resolved
Mar 27, 2026, 11:44 AM UTC
Duration
Affected: Card
Timeline · 4 updates
  1. investigating Mar 27, 2026, 09:04 AM UTC

    Status: Investigating We are seeing degraded performance related to card management and are investigating the issue. Affected components Card (Degraded performance)

  2. investigating Mar 27, 2026, 09:38 AM UTC

    Status: Investigating We’re analysing the degraded performance in card management and are investigating with high priority. We’ll share updates as soon as we have more information. Affected components Card (Degraded performance)

  3. monitoring Mar 27, 2026, 10:00 AM UTC

    Status: Monitoring We’ve stabilised our core systems, and we’re continuing to monitor closely. Affected components Card (Degraded performance)

  4. resolved Mar 27, 2026, 11:44 AM UTC

    Status: Resolved The issue impacting card management has been resolved and customers should no longer see errors. We’ll continue to monitor closely. Affected components Card (Operational)

Read the full incident report →

Minor March 6, 2026

Issues viewing cards have been resolved

Detected by Pingoru
Mar 06, 2026, 09:43 AM UTC
Resolved
Mar 06, 2026, 09:43 AM UTC
Duration
Affected: Card
Timeline · 2 updates
  1. identified Mar 06, 2026, 08:01 AM UTC

    Status: Identified An issue is preventing some users from seeing their cards details and activating cards in the Pleo web app. Users can access card functionality in the mobile app. Our team is actively investigating and working on a fix. Affected components Card (Partial outage)

  2. resolved Mar 06, 2026, 09:43 AM UTC

    Status: Resolved We have resolved the issue that was preventing users from viewing their active cards in the web page. Cards are now displaying correctly for all users. We apologize for the inconvenience caused. Affected components Card (Operational)

Read the full incident report →

Minor February 24, 2026

Issues opening the mobile app on Android devices

Detected by Pingoru
Feb 24, 2026, 12:03 PM UTC
Resolved
Feb 24, 2026, 12:03 PM UTC
Duration
Affected: 📱 Mobile application
Timeline · 2 updates
  1. investigating Feb 24, 2026, 10:07 AM UTC

    Status: Investigating We have identified a small issue whereby some Android device users on the latest version of the mobile app may have difficulties opening it. Affected components 📱 Mobile application (Degraded performance)

  2. resolved Feb 24, 2026, 12:03 PM UTC

    Status: Resolved A fix (v26.9.0) has been released to the Google Play store. We will continue to monitor rollout to ensure affected users are no longer experiencing these issues. We are grateful for your patience during this time and apologise for any inconvenience this may have caused. Affected components 📱 Mobile application (Operational)

Read the full incident report →

Minor February 12, 2026

Degraded performance of the mobile and web apps

Detected by Pingoru
Feb 12, 2026, 02:31 PM UTC
Resolved
Feb 12, 2026, 02:31 PM UTC
Duration
Affected: Web application📱 Mobile applicationCard
Timeline · 6 updates
  1. investigating Feb 12, 2026, 09:08 AM UTC

    Status: Investigating We're currently investigating degraded performance in the mobile and web apps.

  2. investigating Feb 12, 2026, 09:32 AM UTC

    Status: Investigating We're currently investigating degraded performance in the mobile and web apps. Affected components Web application (Degraded performance) 📱 Mobile application (Degraded performance)

  3. investigating Feb 12, 2026, 10:51 AM UTC

    Status: Investigating Some online card transaction verifications may fail (3D-Secure). We are looking into this as a priority. Affected components Card (Degraded performance) Web application (Degraded performance) 📱 Mobile application (Degraded performance)

  4. monitoring Feb 12, 2026, 11:18 AM UTC

    Status: Monitoring We’ve applied changes to address the issue, and performance has improved. We remain attentive to the situation. Affected components Card (Degraded performance) Web application (Degraded performance) 📱 Mobile application (Degraded performance)

  5. monitoring Feb 12, 2026, 11:30 AM UTC

    Status: Monitoring We continue to monitor. Affected components Card (Operational) Web application (Operational) 📱 Mobile application (Operational)

  6. resolved Feb 12, 2026, 02:31 PM UTC

    Status: Resolved We've confirmed that the service degradation is now resolved Affected components Card (Operational) Web application (Operational) 📱 Mobile application (Operational)

Read the full incident report →

Minor February 12, 2026

Investigating issues with Accounting System Exports

Detected by Pingoru
Feb 12, 2026, 09:39 AM UTC
Resolved
Feb 12, 2026, 09:39 AM UTC
Duration
Timeline · 3 updates
  1. investigating Feb 05, 2026, 03:10 PM UTC

    Status: Investigating We are currently investigating an issue affecting expense exports to external accounting systems. Users may encounter errors when attempting to sync transactions.

  2. monitoring Feb 06, 2026, 08:05 AM UTC

    Status: Monitoring We have rolled out a fix the errors users encountered when exporting to external systems. We will continue to closely monitor the area.

  3. resolved Feb 12, 2026, 09:39 AM UTC

    Status: Resolved We have solved this issue for our customers, please get in contact if you continue to see an issue.

Read the full incident report →

Minor February 5, 2026

Mobile app is not loading user data

Detected by Pingoru
Feb 05, 2026, 01:05 PM UTC
Resolved
Feb 05, 2026, 01:05 PM UTC
Duration
Affected: 📱 Mobile applicationCard
Timeline · 3 updates
  1. investigating Feb 05, 2026, 12:26 PM UTC

    Status: Investigating We are currently investigating an issue affecting our mobile app where user data is not loading properly after login. Users may experience empty or partially loaded screens, with limited access to features such as card details, expenses, and profile information. Affected components Card (Partial outage) 📱 Mobile application (Partial outage)

  2. monitoring Feb 05, 2026, 12:45 PM UTC

    Status: Monitoring We identified and resolved an issue affecting our mobile app where user data was not loading properly after login. We are now monitoring the situation to confirm the fix is working for all users. Affected components Card (Operational) 📱 Mobile application (Operational)

  3. resolved Feb 05, 2026, 01:05 PM UTC

    Status: Resolved We identified and resolved an issue affecting our mobile app where user data was not loading properly after login. Affected components Card (Operational) 📱 Mobile application (Operational)

Read the full incident report →

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