Pleo incident

Login issues on Pleo web app

Minor Resolved View vendor source →

Pleo experienced a minor incident on April 20, 2026 affecting Web application and Fetch: Forward to Pleo and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 20, 2026, 01:47 PM UTC
Resolved
Apr 20, 2026, 01:47 PM UTC
Duration
—
Detected by Pingoru
Apr 20, 2026, 01:47 PM UTC

Affected components

Web applicationFetch: Forward to Pleo📱 Mobile applicationReimbursementsOut-of-pocket spend functionalityInvoicesExpense CreationCard

Update timeline

  1. investigating Apr 20, 2026, 01:30 PM UTC

    Status: Investigating We are currently experiencing an issue preventing users from logging in to the Pleo web app. Our team is working with the highest priority to resolve this. Affected components Expense Creation (Full outage) Out-of-pocket spend functionality (Full outage) Fetch: Forward to Pleo (Full outage) Reimbursements (Full outage) Invoices (Full outage) Card (Full outage) Web application (Full outage) 📱 Mobile application (Full outage)

  2. investigating Apr 20, 2026, 01:33 PM UTC

    Status: Investigating We are currently experiencing an issue preventing users from logging in to the Pleo web app. Our team is working with the highest priority to resolve this. Affected components Web application (Full outage) 📱 Mobile application (Operational) Expense Creation (Full outage) Out-of-pocket spend functionality (Full outage) Fetch: Forward to Pleo (Full outage) Reimbursements (Full outage) Invoices (Full outage) Card (Full outage)

  3. investigating Apr 20, 2026, 01:36 PM UTC

    Status: Investigating We are currently experiencing an issue preventing users from logging in to the Pleo web app. Our team is working with the highest priority to resolve this. Customers should still be able to access the mobile app. Affected components Reimbursements (Full outage) Invoices (Full outage) Card (Full outage) Web application (Full outage) 📱 Mobile application (Operational) Expense Creation (Full outage) Out-of-pocket spend functionality (Full outage) Fetch: Forward to Pleo (Full outage)

  4. resolved Apr 20, 2026, 01:47 PM UTC

    Status: Resolved The issue has been solved, access to the Pleo web app has been restored. Affected components 📱 Mobile application (Operational) Expense Creation (Operational) Out-of-pocket spend functionality (Operational) Fetch: Forward to Pleo (Operational) Reimbursements (Operational) Invoices (Operational) Card (Operational) Web application (Operational)