Plecto Outage History

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Plecto had 27 outages in the last 2 years totaling 204h 46m of downtime — averaging 1.1 incidents per month.

There were 27 Plecto outages since September 4, 2024 totaling 204h 46m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.plecto.com

Minor June 19, 2026

HubSpot integration imports temporarily unavailable

Detected by Pingoru
Jun 19, 2026, 07:04 AM UTC
Resolved
Jun 24, 2026, 06:34 AM UTC
Duration
4d 23h
Affected: Widget updatesIntegration imports
Timeline · 2 updates
  1. identified Jun 19, 2026, 07:04 AM UTC

    We're aware of an issue affecting data imports from HubSpot into Plecto. HubSpot has incorrectly blocked the IP address Plecto connects from, which is preventing HubSpot-connected dashboards from importing and refreshing data. This is a network-level block on HubSpot's side and is not related to your Plecto account, your HubSpot account, or your credentials, no action is needed from you. We're in direct contact with HubSpot to have access restored as quickly as possible, and your HubSpot data will resume updating automatically once it is. All other integrations and dashboards are unaffected. We'll post another update as soon as we have more news.

  2. resolved Jun 24, 2026, 06:34 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 17, 2026

Application down due to hosting provider issues

Detected by Pingoru
Jun 17, 2026, 11:57 AM UTC
Resolved
Jun 17, 2026, 01:04 PM UTC
Duration
1h 7m
Affected: Web applicationWidget updatesNotifications deliveryRegistrations processingIntegration imports
Timeline · 5 updates
  1. identified Jun 17, 2026, 11:57 AM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Jun 17, 2026, 11:58 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified Jun 17, 2026, 12:05 PM UTC

    Maintenance of underlying infrastructure

  4. monitoring Jun 17, 2026, 12:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 17, 2026, 01:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 17, 2026

Maintenance of underlying infrastructure

Detected by Pingoru
Jun 17, 2026, 11:57 AM UTC
Resolved
Jun 17, 2026, 12:14 PM UTC
Duration
17m
Affected: Web application
Timeline · 1 update
  1. monitoring Jun 17, 2026, 11:57 AM UTC

    We're experiencing unexpected temporary downtime due to maintenance of underlying infrastructure.

Read the full incident report →

Major May 8, 2026

Issues with dashboards rendering and data ingestion

Detected by Pingoru
May 08, 2026, 07:21 AM UTC
Resolved
May 08, 2026, 11:45 AM UTC
Duration
4h 23m
Affected: Widget updatesNotifications deliveryRegistrations processing
Timeline · 3 updates
  1. identified May 08, 2026, 07:21 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring May 08, 2026, 10:06 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 08, 2026, 11:45 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 28, 2026

Application load time issues

Detected by Pingoru
Apr 28, 2026, 02:11 PM UTC
Resolved
Apr 28, 2026, 03:38 PM UTC
Duration
1h 27m
Affected: Web application
Timeline · 3 updates
  1. investigating Apr 28, 2026, 02:11 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 28, 2026, 02:11 PM UTC

    We are continuing to investigate this issue.

  3. resolved Apr 28, 2026, 03:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 9, 2026

Delay in data ingestion

Detected by Pingoru
Apr 09, 2026, 10:15 AM UTC
Resolved
Apr 09, 2026, 10:53 AM UTC
Duration
37m
Affected: Registrations processing
Timeline · 3 updates
  1. identified Apr 09, 2026, 10:15 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Apr 09, 2026, 10:30 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 09, 2026, 10:53 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 26, 2026

Network issues affecting application availability

Detected by Pingoru
Mar 26, 2026, 02:04 PM UTC
Resolved
Mar 26, 2026, 02:52 PM UTC
Duration
47m
Affected: Web applicationWidget updates
Timeline · 2 updates
  1. investigating Mar 26, 2026, 02:04 PM UTC

    We are currently investigating this issue.

  2. resolved Mar 26, 2026, 02:52 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice December 1, 2025

Issues with logging in

Detected by Pingoru
Dec 01, 2025, 08:09 AM UTC
Resolved
Dec 01, 2025, 08:20 AM UTC
Duration
11m
Timeline · 2 updates
  1. investigating Dec 01, 2025, 08:09 AM UTC

    We are currently investigating this issue.

  2. resolved Dec 01, 2025, 08:20 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 28, 2025

Delay in data processing

Detected by Pingoru
Nov 28, 2025, 10:46 AM UTC
Resolved
Nov 28, 2025, 01:03 PM UTC
Duration
2h 16m
Affected: Registrations processing
Timeline · 2 updates
  1. identified Nov 28, 2025, 10:46 AM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Nov 28, 2025, 01:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 28, 2025

Increased amount of 502 errors

Detected by Pingoru
Nov 28, 2025, 10:06 AM UTC
Resolved
Nov 28, 2025, 01:20 PM UTC
Duration
3h 14m
Timeline · 2 updates
  1. identified Nov 28, 2025, 10:06 AM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Nov 28, 2025, 01:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 26, 2025

Delays in data processing

Detected by Pingoru
Nov 26, 2025, 05:31 PM UTC
Resolved
Nov 26, 2025, 06:03 PM UTC
Duration
32m
Affected: Widget updatesNotifications deliveryRegistrations processing
Timeline · 3 updates
  1. identified Nov 26, 2025, 05:31 PM UTC

    We're expriencing connectivity issues caused by our hosting provider which cause delays in data processing.

  2. identified Nov 26, 2025, 05:38 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Nov 26, 2025, 06:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 26, 2025

Delays across the platform

Detected by Pingoru
Nov 26, 2025, 12:45 PM UTC
Resolved
Nov 26, 2025, 01:19 PM UTC
Duration
33m
Affected: Widget updatesNotifications deliveryRegistrations processing
Timeline · 2 updates
  1. identified Nov 26, 2025, 12:45 PM UTC

    We're observing connectivity issues across entire platform that are affecting response times and cause delays in data processing.

  2. resolved Nov 26, 2025, 01:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 5, 2025

Increased error rate

Detected by Pingoru
Nov 05, 2025, 03:10 PM UTC
Resolved
Nov 05, 2025, 03:18 PM UTC
Duration
7m
Timeline · 3 updates
  1. identified Nov 05, 2025, 03:10 PM UTC

    We're seeing a large amount of 500 errors across the platform, we identified the reason and the fix is on the way

  2. monitoring Nov 05, 2025, 03:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 05, 2025, 03:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 28, 2025

Issue with integration data imports

Detected by Pingoru
Oct 28, 2025, 03:00 PM UTC
Resolved
Oct 29, 2025, 01:44 PM UTC
Duration
22h 44m
Timeline · 5 updates
  1. monitoring Oct 28, 2025, 07:10 PM UTC

    We're experiencing interruption of integration data imports due to external hosting component failure. We're awaiting the component to recover.

  2. identified Oct 29, 2025, 09:05 AM UTC

    We’re still awaiting recovery of the external hosting component causing interruptions to integration data imports. In parallel, we’re investigating alternative ways to resolve or work around the issue.

  3. monitoring Oct 29, 2025, 11:55 AM UTC

    We’ve implemented a workaround for the external hosting issue, and data imports are now resuming. We’re currently processing the backlog to catch up with the delay.

  4. monitoring Oct 29, 2025, 01:27 PM UTC

    Data imports are progressing normally, and we expect to be fully caught up with the delay within the next 15 minutes.

  5. resolved Oct 29, 2025, 01:44 PM UTC

    Data imports have fully caught up, everything is operating normally. We apologize for the inconvenience caused.

Read the full incident report →

Minor October 12, 2025

Subset of integrations not importing data

Detected by Pingoru
Oct 12, 2025, 09:00 AM UTC
Resolved
Oct 12, 2025, 06:00 PM UTC
Duration
8h 59m
Timeline · 3 updates
  1. identified Oct 12, 2025, 01:01 PM UTC

    Subset of integrations (notably Close, Quickbooks, Asana, Shopify and others) are not importing data at the moment.

  2. monitoring Oct 12, 2025, 04:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 12, 2025, 06:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 19, 2025

Issues with rendering widgets

Detected by Pingoru
Aug 19, 2025, 09:53 AM UTC
Resolved
Aug 19, 2025, 02:01 PM UTC
Duration
4h 7m
Affected: Widget updates
Timeline · 3 updates
  1. investigating Aug 19, 2025, 09:53 AM UTC

    Yesterday, we observed an increased amount of 502 errors on dashboards, which returned while rendering widgets. We deployed a fix yesterday evening, and the situation stabilized. However, today we are once again seeing rendering errors on widgets. Thank you for your patience while we are actively working on solving the issue

  2. monitoring Aug 19, 2025, 01:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 19, 2025, 02:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 11, 2025

Issues with importing data

Detected by Pingoru
Aug 11, 2025, 12:19 PM UTC
Resolved
Aug 11, 2025, 12:52 PM UTC
Duration
33m
Timeline · 3 updates
  1. investigating Aug 11, 2025, 12:19 PM UTC

    We're currently investigating issues with data imports.

  2. identified Aug 11, 2025, 12:40 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Aug 11, 2025, 12:52 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 4, 2025

Issues with Plecto API

Detected by Pingoru
Aug 04, 2025, 08:54 AM UTC
Resolved
Aug 04, 2025, 09:58 AM UTC
Duration
1h 4m
Affected: Widget updates
Timeline · 3 updates
  1. investigating Aug 04, 2025, 08:54 AM UTC

    We are currently investigating issues with Plecto APIs being unavailable.

  2. monitoring Aug 04, 2025, 09:47 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 04, 2025, 09:58 AM UTC

    This incident has been resolved.

Read the full incident report →

Major July 1, 2025

Ongoing Issues with Database Imports

Detected by Pingoru
Jul 01, 2025, 12:40 PM UTC
Resolved
Jul 02, 2025, 11:32 AM UTC
Duration
22h 51m
Timeline · 3 updates
  1. investigating Jul 01, 2025, 12:40 PM UTC

    We are investigating ongoing issues affecting: * MS SQL data source imports * Timeouts on MySQL data imports Our team is actively working to resolve these remaining issues, and we will provide further updates as soon as possible. Thank you for your patience. Plecto Team

  2. monitoring Jul 02, 2025, 07:37 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 02, 2025, 11:32 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 1, 2025

[Resolved] Delays on Dynamic Integrations

Detected by Pingoru
Jul 01, 2025, 12:38 PM UTC
Resolved
Jul 01, 2025, 12:38 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Jul 01, 2025, 12:38 PM UTC

    Our recent cloud migration has been completed successfully. Since the migration, we experienced issues with Dynamic Integrations timing out during import operations. This has now been resolved, and dynamic integrations are working as expected. Thank you for your patience. Plecto Team

Read the full incident report →

Critical June 30, 2025

Issues with importing data and rendering widgets

Detected by Pingoru
Jun 30, 2025, 02:50 PM UTC
Resolved
Jun 30, 2025, 08:16 PM UTC
Duration
5h 25m
Affected: Widget updates
Timeline · 3 updates
  1. investigating Jun 30, 2025, 02:50 PM UTC

    We are currently investigating this issue.

  2. identified Jun 30, 2025, 05:16 PM UTC

    We have identified the issue and are currently working on a fix.

  3. resolved Jun 30, 2025, 08:16 PM UTC

    The incident has been resolved and are actively processing data again. Data can still be a bit delayed, but should catch up within the next hour. We sincerely apologize for the inconvenience and appreciate your patience

Read the full incident report →

Major November 30, 2024

Issues logging into Plecto

Detected by Pingoru
Nov 30, 2024, 11:19 AM UTC
Resolved
Nov 30, 2024, 12:04 PM UTC
Duration
44m
Timeline · 2 updates
  1. investigating Nov 30, 2024, 11:19 AM UTC

    We are currently experiencing issues which result in a 502 error for some users and them not being able to log into Plecto.

  2. resolved Nov 30, 2024, 12:04 PM UTC

    The issue has been resolved. We are sorry for any inconvenience

Read the full incident report →

Notice November 26, 2024

Increased response times

Detected by Pingoru
Nov 26, 2024, 09:30 AM UTC
Resolved
Nov 26, 2024, 10:52 AM UTC
Duration
1h 22m
Timeline · 2 updates
  1. investigating Nov 26, 2024, 09:30 AM UTC

    We are currently experiencing unexpected delays that are affecting our system. Our team is actively investigating the root cause and working to restore full functionality as quickly as possible.

  2. resolved Nov 26, 2024, 10:52 AM UTC

    The issue has been resolved. We are sorry for any inconvenience

Read the full incident report →