Plaud incident

SDK Service (US) — Recovered

Minor

Resolved after 8 minutes, affecting SDK Service (US), on November 6, 2026.

resolved Nov 06, 2026, 10:48 PM UTC

Error rates on the US SDK / device API are back to normal. Operating normally again.

Started
Nov 06, 2026, 10:40 PM UTC
Resolved
Nov 06, 2026, 10:48 PM UTC
Duration
8m
Detected by Pingoru
Nov 06, 2026, 10:40 PM UTC

Affected components

SDK Service (US)

Update timeline

  1. investigating Nov 06, 2026, 10:40 PM UTC

    The error rate on the US SDK API has exceeded our degraded threshold (≥1% of requests). Device SDK, file upload and partner user endpoints in the US region may be intermittently affected. Failed calls are safe to retry with backoff. We are investigating.

  2. resolved Nov 06, 2026, 10:48 PM UTC

    Error rates on the US SDK / device API are back to normal. Operating normally again.

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