Plaud incident

SDK Service · JP — degraded is back up

Minor

Resolved after 15 hours 24 minutes, affecting SDK Service (JP), on October 22, 2026.

investigating Oct 22, 2026, 09:34 AM UTC

The error rate on the JP SDK API has exceeded our degraded threshold (≥1% of requests). Device SDK, file upload and partner user endpoints in the JP region may be intermittently affected. Failed calls are safe to retry with backoff. We are investigating.

Started
Oct 22, 2026, 09:34 AM UTC
Resolved
Oct 23, 2026, 12:59 AM UTC
Duration
15h 24m
Detected by Pingoru
Oct 22, 2026, 09:34 AM UTC

Affected components

SDK Service (JP)

Update timeline

  1. investigating Oct 22, 2026, 09:34 AM UTC

    The error rate on the JP SDK API has exceeded our degraded threshold (≥1% of requests). Device SDK, file upload and partner user endpoints in the JP region may be intermittently affected. Failed calls are safe to retry with backoff. We are investigating.

  2. resolved Oct 23, 2026, 12:59 AM UTC

    JP is back up. This incident was automatically resolved by Instatus monitoring.

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