Plaud incident

SDK Service (US) — Recovered

Minor Resolved

Plaud experienced a minor incident on October 21, 2026 affecting SDK Service (US), lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2026, 05:43 AM UTC
Resolved
Oct 21, 2026, 05:53 AM UTC
Duration
10m
Detected by Pingoru
Oct 21, 2026, 05:43 AM UTC

Affected components

SDK Service (US)

Update timeline

  1. investigating Oct 21, 2026, 05:43 AM UTC

    The error rate on the US SDK API has exceeded our degraded threshold (≥1% of requests). Device SDK, file upload and partner user endpoints in the US region may be intermittently affected. Failed calls are safe to retry with backoff. We are investigating.

  2. resolved Oct 21, 2026, 05:53 AM UTC

    Error rates on the US SDK / device API are back to normal. Operating normally again.