Plate incident

Reduced availability for IPv6 users

Resolved after 4 hours 13 minutes, affecting Servers (V3) (Server 1 (Prod1)), on October 10, 2024.

investigating Oct 10, 2024, 02:30 PM UTC

Due to an update in our active firewall users connecting to websites using an IPv6 address may have received HTTP 403 responses.

Started
Oct 10, 2024, 02:30 PM UTC
Resolved
Oct 10, 2024, 06:43 PM UTC
Duration
4h 13m
Detected by Pingoru
Oct 10, 2024, 02:30 PM UTC

Affected components

Servers (V3) (Server 1 (Prod1))

Update timeline

  1. investigating Oct 10, 2024, 02:30 PM UTC

    Due to an update in our active firewall users connecting to websites using an IPv6 address may have received HTTP 403 responses.

  2. resolved Oct 10, 2024, 06:43 PM UTC

    A workaround has now been implemented and we are working on a definitive fix.

Your product runs on more than Plate

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →