Plate incident

Resolved - Service Disruption

Minor Resolved View vendor source →

Plate experienced a minor incident on September 14, 2026 affecting Servers (V3) (Server 1 (Prod1)), lasting –. The incident has been resolved; the full update timeline is below.

Started
Sep 14, 2026, 11:47 AM UTC
Resolved
Sep 14, 2026, 11:47 AM UTC
Duration
–
Detected by Pingoru
Sep 14, 2026, 11:47 AM UTC

Affected components

Servers (V3) (Server 1 (Prod1))

Update timeline

  1. resolved Sep 14, 2026, 11:47 AM UTC

    The brief downtime was caused by a planned database configuration change: our hosting partner, InfoSupport, increased the shared buffer size on the Multisite Prod 1 cluster from 2GB to 4GB, which required a database reboot. The application was unavailable for approximately 2 minutes during this reboot. Service has now been fully restored.