Plate Outage History

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Plate had 9 outages in the last 2 years totaling 101h 1m of downtime, averaging 0.4 incidents per month.

There were 9 Plate outages since January 20, 2025 totaling 101h 1m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.platecms.com

Major September 18, 2026

Service Status Update

Detected by Pingoru
Sep 18, 2026, 09:15 AM UTC
Resolved
Sep 18, 2026, 10:09 AM UTC
Duration
54m
Affected: Servers (V3) (Server 1 (Prod1))
Timeline · 2 updates
  1. investigating Sep 18, 2026, 09:15 AM UTC

    We are currently experiencing downtime. Our team is actively investigating the issue and working to restore service as quickly as possible. We apologize for the inconvenience this may be causing and will share another update as soon as we have more information. Thank you for your patience.

  2. resolved Sep 18, 2026, 10:09 AM UTC

    The issue affecting Plate Multisite has been resolved. The outage was caused by a storage-layer problem on our infrastructure provider's side, which affected Redis and other dependent services. The provider restored the storage layer, and the platform is fully operational again. We recently migrated to a Dutch cloud environment, and we are in active discussions with our provider to identify preventive measures so an incident like this does not recur. We apologize for the disruption.

Read the full incident report →

Minor September 16, 2026

Degraded Performance — Investigating

Detected by Pingoru
Sep 16, 2026, 11:05 AM UTC
Resolved
Sep 16, 2026, 11:09 AM UTC
Duration
4m
Affected: Servers (V3) (Server 1 (Prod1))
Timeline · 2 updates
  1. investigating Sep 16, 2026, 11:05 AM UTC

    We are currently experiencing degraded performance affecting Plate Multisite. Our team has identified unusual traffic patterns and is actively investigating and mitigating the issue. Users may experience slow response times. We will post updates here as we have more information.

  2. resolved Sep 16, 2026, 11:09 AM UTC

    This incident has been resolved. Plate Multisite is fully operational and performing normally again. We apologize for any inconvenience this may have caused. Thank you for your patience.

Read the full incident report →

Minor September 14, 2026

Resolved - Service Disruption

Detected by Pingoru
Sep 14, 2026, 11:47 AM UTC
Resolved
Sep 14, 2026, 11:47 AM UTC
Duration
–
Affected: Servers (V3) (Server 1 (Prod1))
Timeline · 1 update
  1. resolved Sep 14, 2026, 11:47 AM UTC

    The brief downtime was caused by a planned database configuration change: our hosting partner, InfoSupport, increased the shared buffer size on the Multisite Prod 1 cluster from 2GB to 4GB, which required a database reboot. The application was unavailable for approximately 2 minutes during this reboot. Service has now been fully restored.

Read the full incident report →

Minor September 4, 2026

Downtime

Detected by Pingoru
Sep 04, 2026, 06:44 PM UTC
Resolved
Sep 04, 2026, 08:29 PM UTC
Duration
1h 45m
Affected: Servers (V3) (Server 1 (Prod1))Servers (V3) (Server 2 (Prod2))
Timeline · 2 updates
  1. investigating Sep 04, 2026, 06:44 PM UTC

    We are currently experiencing downtime. The issue lies with our hosting provider, and we are in contact with them now. We're hopeful they'll be able to resolve it quickly. We'll keep you updated as soon as we have more information. We apologize for the inconvenience.

  2. resolved Sep 04, 2026, 08:29 PM UTC

    Our sites are available again. We're currently verifying and monitoring the situation to ensure everything remains stable. Thank you for your patience during the downtime, we'll continue to keep an eye on things and will update you if anything changes.

Read the full incident report →

Minor August 28, 2026

Increased spam submissions via forms

Detected by Pingoru
Aug 28, 2026, 07:52 AM UTC
Resolved
Aug 31, 2026, 08:48 AM UTC
Duration
3d
Affected: Servers (V3) (Server 1 (Prod1))
Timeline · 2 updates
  1. investigating Aug 28, 2026, 07:52 AM UTC

    We're aware that some customers are currently receiving an increased volume of spam submissions through their Plate forms. Our investigation indicates that reCAPTCHA is not filtering these submissions as expected in all cases. We're actively investigating the cause and working on a fix. This page will be updated as soon as we have more information.

  2. resolved Aug 31, 2026, 08:48 AM UTC

    The fix has been deployed and it appears to have resolved the issue with spam submissions bypassing our filtering. We're continuing to monitor the situation closely to confirm the issue doesn't reoccur. We'll post a final update once we're confident this is fully resolved.

Read the full incident report →

Minor July 1, 2026

CMS performance

Detected by Pingoru
Jul 01, 2026, 07:23 AM UTC
Resolved
Jul 02, 2026, 06:41 AM UTC
Duration
23h 18m
Affected: Servers (V3) (Server 1 (Prod1))
Timeline · 2 updates
  1. investigating Jul 01, 2026, 07:23 AM UTC

    We are currently aware that some customers are experiencing slower than usual response times in the CMS. Our team has identified the issue and is actively working on a resolution. We'll share another update as soon as we have more information. Thank you for your patience.

  2. resolved Jul 02, 2026, 06:41 AM UTC

    The performance issue affecting the CMS has been resolved, and the system is currently running stably. We are continuing to actively monitor the situation to ensure everything remains stable. Thank you for your patience.

Read the full incident report →

Minor January 16, 2026

Service disruption – Plate

Detected by Pingoru
Jan 16, 2026, 08:18 AM UTC
Resolved
Jan 16, 2026, 08:25 AM UTC
Duration
7m
Affected: Servers (V3) (Server 1 (Prod1))
Timeline · 2 updates
  1. investigating Jan 16, 2026, 08:18 AM UTC

    We are currently experiencing some downtime on the Plate Multisite platform. Our team is actively investigating the issue and working to restore full service as quickly as possible. We will provide updates here as soon as more information becomes available.

  2. resolved Jan 16, 2026, 08:25 AM UTC

    The issue has been resolved and all Plate services are fully operational again. We will continue to monitor the platform closely to ensure stability. Thank you for your patience.

Read the full incident report →

Major June 16, 2025

Temporary disruption. We’re working on a fix

Detected by Pingoru
Jun 16, 2025, 09:31 AM UTC
Resolved
Jun 16, 2025, 11:28 AM UTC
Duration
1h 57m
Affected: Servers (V3) (Server 1 (Prod1))
Timeline · 2 updates
  1. investigating Jun 16, 2025, 09:31 AM UTC

    We are currently experiencing a service disruption due to a targeted attack on our platform. As a result, some services are temporarily unavailable. Our team responded immediately and is working hard to resolve the issue. We’ll keep you updated on progress through this page. Our apologies for the inconvenience, and thank you for your patience.

  2. resolved Jun 16, 2025, 11:28 AM UTC

    We’ve taken targeted action based on our investigation. It appears that one specific site was the focus of the attack. To prevent further impact on other websites, we’ve temporarily taken this site offline. All other services are now operating as expected. We continue to monitor the situation closely and are taking additional steps to prevent future incidents. Thank you for your understanding.

Read the full incident report →

Minor January 20, 2025

Downtime due to failed deployment

Detected by Pingoru
Jan 20, 2025, 09:43 AM UTC
Resolved
Jan 20, 2025, 09:43 AM UTC
Duration
–
Affected: Servers (V3) (Server 1 (Prod1))
Timeline · 1 update
  1. resolved Jan 20, 2025, 09:43 AM UTC

    A failed deployment caused short downtime for all root endpoints (home pages) of sites on the Plate Multisite.

Read the full incident report →