Planday incident

Issues with MFA

Minor Resolved View vendor source →

Planday experienced a minor incident on March 2, 2026 affecting Web and Mobile App - iOS and 1 more component, lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
Mar 02, 2026, 09:14 AM UTC
Resolved
Mar 02, 2026, 10:28 AM UTC
Duration
1h 13m
Detected by Pingoru
Mar 02, 2026, 09:14 AM UTC

Affected components

WebMobile App - iOSMobile App - Android

Update timeline

  1. investigating Mar 02, 2026, 09:14 AM UTC

    Some users may experience issues with MFA (SMS not being received). We're currently investigating the issue and will update you as events warrant.

  2. investigating Mar 02, 2026, 10:06 AM UTC

    We've identified the issue and implemented a fix. We're already seeing improvements now.

  3. monitoring Mar 02, 2026, 10:12 AM UTC

    All messages affected have now been sent. We'll keep monitoring.

  4. resolved Mar 02, 2026, 10:28 AM UTC

    This incident has been resolved. We apologize for any inconvenience this may have caused and appreciate your patience.