Planday incident

Issues with MFA

Minor Resolved View vendor source →
Started
Mar 02, 2026, 09:14 AM UTC
Resolved
Mar 02, 2026, 10:28 AM UTC
Duration
1h 13m
Detected by Pingoru
Mar 02, 2026, 09:14 AM UTC

Affected components

WebMobile App - iOSMobile App - Android

Update timeline

  1. investigating Mar 02, 2026, 09:14 AM UTC

    Some users may experience issues with MFA (SMS not being received). We're currently investigating the issue and will update you as events warrant.

  2. investigating Mar 02, 2026, 10:06 AM UTC

    We've identified the issue and implemented a fix. We're already seeing improvements now.

  3. monitoring Mar 02, 2026, 10:12 AM UTC

    All messages affected have now been sent. We'll keep monitoring.

  4. resolved Mar 02, 2026, 10:28 AM UTC

    This incident has been resolved. We apologize for any inconvenience this may have caused and appreciate your patience.

Looking to track Planday downtime and outages?

Pingoru polls Planday's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Planday reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Planday alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Planday for free

5 free monitors · No credit card required