Resolved after 39 minutes, affecting Web and Punch Clock and 1 more, on November 1, 2026.
A fix has been implemented and we are currently monitoring the results. Impacted users may need to log out and log back in, or clear their browser’s cookies and cache, to restore normal functionality. We will provide another update once service is fully verified.
Affected components
Update timeline
- investigating Nov 01, 2026, 09:50 AM UTC
We are currently experiencing a service disruption. Our team is working to identify the root cause and we will send an additional update in 30 minutes or as events warrant.
- monitoring Nov 01, 2026, 09:59 AM UTC
A fix has been implemented and we are currently monitoring the results. Impacted users may need to log out and log back in, or clear their browser’s cookies and cache, to restore normal functionality. We will provide another update once service is fully verified.
- resolved Nov 01, 2026, 10:29 AM UTC
This incident has been resolved.
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